IT Change Management

Guide to Successful Email Requests for Approval Asking for approval by email to proceed with, produce or purchase something for work may seem simple, but there's an art to it. There's asking for approval, and then there's convincing the person on the other end

Systematize your current ITIL Change Management process in Zendesk while maintaining high-quality standards. That’s the power of Myndbend Process Manager for Zendesk. Request a Free Trial [https://support.myndbend.com/hc/en-us/requests/new?ticket_form_id=51873] Learn more about our features

So much of the way modern organizations are run depends on updated, secure, and reliable IT infrastructure. Most operations require at least one system managed by IT, if not many more. As important as IT infrastructure is, it’s also ever-changing, requiring regular updates,

For all its complicated (and sometimes convoluted) glory, the IT change management process [https://www.myndbend.com/what-is-it-change-management/] really comes down to a few simple principles: communication and expectation setting. At each step of the process, it is critical that organizations provide the formalized

After drafting an IT change request [https://www.myndbend.com/how-it-change-requests-are-drafted/], the next step is for an organization's IT change management professionals to complete their review. For projects large and small, this is a vital gatekeeping step within the change management workflow, one that

The approval procedure is one of the most significant parts of the IT change management process. It’s here that approvers or bodies of approvers authorized to stop a request determine its fate. Having been accepted for consideration earlier in the workflow, the ticket

Once a change request is approved [https://www.myndbend.com/guide-to-the-it-change-requests-approval-process/], the implementation process soon begins. This phase will include the technical and organizational stakeholders identified and assigned during the previous stages in the IT change management process. And it will likely trigger a