Pricing that scales with your team
Choose a plan that's right for your team and workflow needs. All plans include a 14-day free trial.
Calculate your price
Licensing includes every agent that you are billed for in your support platform.
Pro
/ month
$60 monthly for 10 agents
Gather approvals and create tickets from templates
Start your trialPremium
/ month
$90 monthly for 10 agents
Everything in Pro, plus workflow management and automations
Get started todayEnterprise
/ month
50 seat minimum
$600 monthly for 50 agents
Everything in Premium, plus advanced features and hands-on support
Start your trialCompare features
See what's included in each plan
| Features | Pro | Premium | Enterprise |
|---|---|---|---|
| Approval Workflows | |||
| Add unlimited approvers (agents or end-users) | |||
| Approval via Zendesk UI | |||
| View current and past approvals | |||
| Approval requests via email, comments, or Slack | |||
| Approval reminder notifications | |||
| Approvers can delegate to other approvers | |||
| Sequenced Approvals | |||
| Conditionally add approvers based on ticket fields | |||
| Approval Flows for complex multistep workflows | |||
| Ticket Flows | |||
| Create unlimited child tickets | |||
| Create tickets from templates | |||
| Sync ticket data between parent and child | |||
| Conditional child ticket creation | |||
| Enterprise Add-ons | |||
| Export data for audits | |||
| Schedule recurring tickets | |||
| Jira integration | |||
| Brand customization | |||
| Two Factor Authentication | |||
| Services & Support | |||
| Knowledge base and standard support | |||
| Enterprise support SLAs | |||
| Free onboarding* requires annual term | |||
| Free Wellness Checks* requires annual term | |||
| Security | |||
| SOC 2 Type II compliant | |||
Frequently asked questions
How do I know which plan is right for my team?
Our team is happy to help you determine which plan is the best fit for your organization's needs. Contact us for a personalized consultation.
Can I upgrade or downgrade my plan later?
Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be billed for the prorated difference. When downgrading, the new rate will apply at the start of your next billing cycle.
Is there a minimum contract length?
Monthly plans have no minimum commitment. Annual plans have a 12-month minimum term. Enterprise plans with custom features typically have custom term lengths based on your needs.