Myndbend experts provide professional SaaS-related services to mid-size and enterprise-level businesses.
We address each aspect of online application development: planning, design, usability, content creation, programming, integration, implementation, and promotion.
Zendesk app for Hootsuite
The Zendesk app allows customer support teams to monitor and manage their social media channels and support tickets from one location in Hootsuite.CHECK IT OUT >>
Myndbend Process Manager™
Create child tickets and get approvals from your agents or end-users.CHECK IT OUT >>
Mailchimp App for Hootsuite
The MailChimp app allows you to easily share and track your email campaigns from within Hootsuite.CHECK IT OUT >>
Myndbend Ticket Reminder
Remind agents when a ticket approaches a set date and time. Automate adding reminders to tickets!CHECK IT OUT >>
Myndbend Article Search & Subscribe App
Search and link to answers, copy snippets, and manage article subscriptions.CHECK IT OUT >>
Myndbend took a complex project and made it easy! We were in a time crunch and needed to revise our existing integration in less than a month. Myndbend took our lengthy list of requirements (including extensive custom fields, 2-way and selective notifications, and data push/pull) and scoped it out in detail. They made sure to understand all of our concerns, and provided a comprehensive solution that addressed each and every one.
Myndbend's code contained detailed comments and instructions, which made the implementation process very easy. They were responsive to questions and responded so quickly!
Myndbend has an in-depth understanding of both JIRA and Zendesk that made it possible for them to create a resilient and complex solution that is easy to use -- every day! Our entire team was impressed with the timeliness and thoroughness of their work.
- Satia Stevens
Manager, Select Support | Sailthru
I just wanted to thank you for everything you did to help get our Zendesk up and running. It’s been a huge success! We are now thinking of including Office Services as part of our Zendesk! Thanks again!!
Carnegie Corporation of New York