Create child tickets and get approvals from your agents or end-users.
Remind agents when a ticket approaches a set date and time. Automate adding reminders to tickets!
Set a due date and time on tickets of any type and set a reminder in minutes. As the ticket due date/time approaches and reaches the minute mark you've set, the app will place an internal comment on the ticket and/or display a notification message at the top of the Zendesk screen.
Learn MoreSearch and link to answers, copy snippets, and manage article subscriptions.
Myndbend Article Search & Subscribe makes it easy for agents to quickly look up knowledge base answers and copy them into the ticket editor, and manage which articles a user subscribes to, without leaving the ticket editing screen! Includes handy shortcuts for accuracy: search by ticket subject line, ticket tags or keyword.
Learn MoreMonitor and manage your social media channels and support tickets from one location in Hootsuite.
This app allows you to easily manage, create, edit, and share tickets from a central location, and see them through to resolution.
Learn MoreTrusted by:
"Myndbend Process Manager has been a game changer for my business and has given my team massive productivity improvements, lowering my average cost-per-ticket considerably!"
Josh Thomas
Stay informed about our product updates.